Automobile Industry
Banking Industry
Chemical Industry
Food Processing Industry
Garment / Apparel Industry
Hospitality / Hotel Industry
Manufacturing Industry
Pharmaceutical Industry
Retail Industry
Service Industry
Labs Industry
Family Office SOPs
Construction Industry
Insurance Industry
Mining Industry
Finance Industry
ITeS Industry
Process Mining
Process Modeling
Standard Operating Procedure
Process Mapping
Process Documentation
As-Is Process Analysis & Documentation
Business Process Management
ERP Gap-Fit Analysis
Digital Process Automation
Quality Management Systems
Warehouse Management Consulting
Lean Six Sigma Consulting
Organisational change management
OKR Consulting
Kaizen Business Application
Business Requirement Document for ERP
Business Process Documentation
Robotic Process Automation
Process Automation Specialist
Business Process Blueprint
Process mining as a service
Process Intelligence
SAP Signavio Services
SAP Consulting
Purchase
Human Resources (HR)
E-commerce Fulfilment
Inventory
Accounts & Finance
Sales & Pre-Sales
Emergency Response
Warehouse/ Distribution Centre
Legal
B2B E-commerce/ D2C
Standard Operating Procedure - SOP Manual
A standard operating procedure or SOP is a set of instructions that address the WHO, WHAT, WHERE, WHY, WHEN AND HOW of an activity.
It is said that “Only things that can be defined & measured can be improved.”
Documented Standard Operating Procedure SOP manuals are clearly defined instructions to perform every organisation’s task, procedure or process. They help us in defining every step in detail in step by step manner, marking the Key Performance Indicators (KPI) for performing the said task, the time to be taken to complete the task, the deviations, escalations & exceptions. Every process has an input or a trigger from where the activity needs to begin & an output that is expected when the said process is executed as mentioned in the SOP process.
SOP manuals make the organisation system driven & not people dependent, brings clarity on the way organisations and their various departments’ function and helps to identify & bridge the gaps between internal processes. SOPs and policies are not implemented to eliminate people from the system but to give direction to people within the system so that systems guide people and avoid people creating systems or working beyond quality systems framework.
With the rapid evolution of technology, businesses need to be adaptable to new ways of working. However, Adaptability can be assessed & imbibed only if the existing processes are well documented & well-calculated. Thus, documenting processes is no more a choice but an inevitable element of every organisation, be it a corporate or a conglomerate, a mid-scale or an SME.
BPX Process Management Consultants have been developing for several organisations of various scales to achieve operational excellence
BPX team of experts have designed SOPs for every critical function of an enterprise, as follows:
Production
Finance
Information Technology
Human Resource
Sales
Marketing
BPX team of experts have designed SOPs for every critical function of an enterprise, as follows:
- HR/ HRM/ HRD
- Production
- Purchase/ Inventory
- Planning
- Finance
- Accounting & Taxation
- Legal
- Marketing & Branding
- Sales
- Corporate Communication
- Manufacturing
- Warehouse/ Distribution Centre
- Excellence in Management (EIM)
- Information Technology
- Admin
- Merchandising & Designing
- Customer Care
- Business Development
- Infrastructure
The process of developing SOP manuals is extensive, detail-oriented & requires patience to deal with several stakeholders within the organisation. BPX process management consultants have honed these skills over time & experience. The team has evolved the best methodologies, using the best tools & adopting the most interesting strategies for “SOP Development”
Quality Management System (QMS) cannot be implemented without well-documented Standard Operating Procedure (SOP) manuals.
BPX management system consultants have mastered the art of getting into the minutest of details, due to which the SOP Development Process has become robust & extremely practical for implementation for the organisations
BPX Approach
Every process written by the team is first observed, thoroughly understood, discussed in detail & then finalised. Thus, SOP manuals and templates are developed as per the requirements of the clients.
At BPX, we believe, “In spite of having similar scale & products, no two organisations can have similar processes or SOPs”. This is because every organisation differs in their culture, values, policies, principles of management, team size, IT system infrastructure, leadership& several other driving forces, which makes it certain to create the SOP templates as per their requirements.
Customization
BPX approach has always been personalised, with high levels of ownership. Once the project is started, the team leaves no stone unturned & ensures the client get maximum ROI by implementing Quality systems from the SOPs developed.
Creating Standard Operating Procedures (SOP) is a progressive step by itself, showing the organised mindset of the leadership team, depicting the company’s growth quotient and eagerness towards adoption of Quality Management Systems (QMS). Therefore, SOP development is the biggest investment any company can make towards getting organised, transparent and QMS compliant.
In most cases, we help organisations in implementing these SOPs through IT system Integration, BPM software implementation, process audits & process training.
So, if you are looking for a process management consultant to help you answer this question: “How to write standard operating procedures?” get in touch with our process experts.