From $50M Losses to Measurable Gains: How U.S. Enterprises Unlock Hidden Value with Signavio, LeanIX, and WalkMe

Businesses sometimes lose tens of millions of dollars due to ineffective processes, under-used software, or lack of digital adoption. But many companies do not recognize the presence of the hidden value trials – redundant applications, processes that are bottlenecks or have weak adoption, and so on – that increase over time. U.S. enterprises using tools like Signavio, LeanIX, and WalkMe are starting to reduce those silent losses to measurable gains through transparency, automation, and adoption discipline.

Here’s what hidden value often looks like:

• Hundreds of applications with overlapping functionality, or licenses that are not fully utilized
• Processes that have unnecessary workarounds, manual steps that could be automated, or too much re-work
• Employee productivity that is low and confused because the tools they are using are poorly supported or confusing

Ultimately, this means enterprises could get a substantial ROI by focusing not just on purchasing new technology, but on optimizing the technology they already have.

What Hidden Value Means in Large U.S. Enterprises

Hidden value refers to the value that is either already present or potentially could be, yet isn’t being extracted, as a result of inefficiencies, low visibility, or poor adoption. Within U.S. enterprises, typical examples would be:

• Redundant or obsolete applications that nobody uses, but are still costing in licensing or maintenance.
• Poor / inefficient business processes: manual handoffs, rework, poorly designed workflows.
• Low user adoption and digital friction: staff doesn’t follow process maps, or avoids systems, due to UX issues.
• Visibility of architecture: leadership doesn’t have clean data about what system is being used when, how it’s related, or what is at risk.

The drain can be easily $50M+ in scale-up companies, or large enterprises with many units, global offices, or heavy regulatory/compliance requirements. And absent tools to remediate these situations, the leaks just get worse.

Signavio Provides Mining Value via Process Intelligence and Transformation

Created out of process intelligence, process mining, and transformation management, Signavio in SAP’s portfolio of products has been designed to help enterprises understand their current as is processes, journey through variants and inefficiencies, and align those processes to an overarching strategy.

Some key benefits of Signavio’s value-mining include domains where it can help drive ROI:

For example, What do you put a dollar value on? avoiding the cost of external resources, avoiding tool duplication, improved transformation management, greater efficiency in process mapping.

How Signavio supports avoiding losses on the order of $50M:

• We found that enterprises utilize Signavio to minimize rework and process variants, realizing savings on manual remediation.
• To avoid additional spending on alternative tools and multi-instance systems that essentially do the same job.

By surfacing the inefficiencies upfront, they can help improve decision-making at the leadership level when it comes to consolidating or automating high-impact processes.

LeanIX: Hidden Value & Optimization in Application and Architecture Management

LeanIX aims to provide enterprises with a clear view into their IT architecture, i.e. application portfolio management, enterprise architecture, usage metrics across applications, and support for rationalization removing applications that are redundant or of low value.

Important metrics and impact:

An IDC study found that the standard three- year ROI for organizations that utilized SAP LeanIX was 290%, with an approximate payback period of about 5 months. The average annual benefits for organizations per year was a monetary value of USD $1.3 million, according to LeanIX.

The average benefit per application managed with the LeanIX solution is approximately USD $2,297.

Productivity improvements: For example, Enterprise Architecture teams experience an improvement in efficiency of approximately 35% and should note their productivity in Security improved by almost 15% and Compliance improved by about 7%.

A real-use case of hidden value unlocked:

Application rationalization: aggregating large portfolios of applications, identifying apps that are unused or applications that are overlapping), and either retiring those applications, consolidating them, etc. can lead to dramatic savings on maintenance or licensing costs as a few examples. e.g., one prior case with a potential savings of $50M from rationalizing 1,534 applications covering multiple business units.

Reducing risk: when there is transparency into an architecture, obsolete components, incompatibility between versions, out-of-date dependencies, compliance risks, etc. are raised through visibility of an architecture.

WalkMe: Turning Digital Adoption into Measurable Gains

Despite investing in new tools or process enhancements, a lot of enterprises lose value if employees do not fully adopt the tools or processes do not get followed. WalkMe is a Digital Adoption Platform (DAP) built to bridge the gap between investing in tech and using it successfully.

Here are some headline numbers:

• WalkMe’s Forrester TEI (Total Economic Impact) study indicated approximately a 368% ROI over a 3-year period with time to payback in under 3 months.
• In 2024, approximately USD $104 million was wasted due to unused technology and digital inefficiencies.
• Employee time wasted as a result of technology and adoption issues: 36 to 44 working days/year.

Here are some key levers WalkMe activates to unlock hidden value:

• Better onboarding and training, reducing ramp-up time dramatically.
• Reduced support/IT helpdesk costs through in-application guidance or self-help tools.
• More complete usage, eliminating wasted license fees.
• Better process compliance to ensure your investments in process improvement delivers.

Synergies of Using Signavio, LeanIX, and WalkMe Together

What this really means is that these three tools are complementary, not competitors, when used thoughtfully:

The typical working sequence includes:

• Utilize LeanIX to perform an application / architecture inventory
• Use Signavio to map any current business processes and locate inefficiencies
• Rationalize applications (using LeanIX data) to suit optimized processes
• Leverage WalkMe for users to effectively adopt new workflows / applications.

Enterprises that prepare this full value chain tend to capture much more, converting hidden losses into measurable savings on the bottom line and increased revenues.

Implementation Best Practices to Realize Hidden Value

In order to convert potential into actual results, U.S. businesses should follow a sequence of steps:

• Start with data and visibility: Understand how many applications there are, what the processes involve, who uses what, and where the bottlenecks are. Take advantage of tools that give live dashboards.
• Early define KPIs: e.g. license cost per app, process cycle times, adoption rates, number of support tickets. Determine baseline measures.
• Prioritize high-impact areas: For instance, applications that have overlapping functions or processes that have a lot of manual effort.
• Get agreement from leadership and align business and IT: You need the buy-in from business units, not just IT. Accountability matters.
• Pilot before scale: Try something in one domain or department, demonstrate value, and adjust for scale.
• Establish continuous improvement & governance: Regular check-ins, retire what you don’t need anymore, continue to iterate and the process.

These behaviors will mitigate the risk of a wasted investment, and help create quantify ROI from the hidden value mining effort.

Conclusion

Value Mining (Signavio), Hidden Value Identification and Optimization (LeanIX), and Digital ROI (WalkMe) are more than just buzzwords. They are practical levers U.S. enterprise companies use to translate latent value loss into hardened monetary gain, process efficiency, and positive user experience. With disciplined implementation for inventory, mapping, adoption may result in the loss of 10s of millions to a gain; in some cases, multiples of the initial investment.