Bridging the Gap: How Signavio, LeanIX, and WalkMe Accelerate S/4HANA Transformations

Transformation at scale is more than executing a few teams or projects, it’s changing the organization’s processes, tools, and culture all at once so it can perform effectively. North American CIOs are working together by utilizing Signavio, LeanIX, and WalkMe to establish enterprise scaling, improve visibility, and simplify change. This article will highlight how CIOs do this and think others can learn from it.

What this means:

• Aligning business processes end-to-end so everyone involved understands how work flows.
• Utilizing enterprise architecture tools (LeanIX) to understand dependencies, risks and redundancies.
• Using process intelligence and process mining (Signavio) to identify inefficiencies.
• Utilizing digital adoption tools (WalkMe) to make sure users follow new workflows.

Why North American CIOs Adopt Signavio, LeanIX, and WalkMe Together

CIOs in North America find themselves facing twin challenges: running sophisticated operations while providing measurable outcomes from prior transformation initiatives. They have turned to Signavio, LeanIX, and WalkMe, as each technology fills an important functional gap. Signavio helps identify inefficiencies and broadens processes, LeanIX produces a live inventory of the applications and infrastructure, and WalkMe ensures users are executing new processes correctly on day one. This triad addresses the preeminent factor of transformation failure – poor adoption and aligning system.

CIOs say that using the tools previously mentioned enables them to:

• Remove redundant steps from end-to-end workflows, and do so rapidly.
• Reduce redundant systems and untangle technical debt identified through LeanIX.
• Deploy WalkMe in-app guidance so teachers follow workflows with minimal pre-training.

Rather than wait months to gather post-implementation user feedback, and track value, CIOs see results almost instantaneously. This ability to transition from design mode to execution phase is why this triad is being used in banks, insurers, manufacturers, and large technology firms across North America.

Signavio Enterprise Scaling and WalkMe Enterprise Adoption

The true value of Signavio, LeanIX, and WalkMe as a trio becomes apparent through key examples. A North American bank used Signavio to scale beyond loan processing, mapping every approval and escalation. The mapping revealed a series of checks and approvals that were duplicative and caused delays and issues with slow processing times.

In an analysis using LeanIX, the CIO identified two legacy systems covering the same processes and chose to sunlight one of the outdated systems for a savings of millions of dollars year-over-year in licensing costs. Finally, WalkMe was used to onboard branch employees with the new digital workflow tooling, which provided a consistent experience across the hundreds of branches.

In another example, a global technology company scaled Signavio from finance into HR and procurement. The development of consistent process descriptions across business functions resulted in a library of standardized processes. In the walkthrough stage using LeanIX, overlapping SaaS tools were identified when procuring a tool for completing a task, leading to streamlining and reducing the number of procured tools. WalkMe provided specific contextual tooltips that guided all staff through the new system and supporting processes with no influx of requests for support.

The above examples provide insight:

• Scaling Signavio in an enterprise is more than mapping an as-is process. – It is about driving consistency and standardization.
• Enterprise adoption of WalkMe converts process learning and design into behavior that can be communicated and demonstrated daily.
• LeanIX brings process mapping and learning to the technology savings realization.

LeanIX CIO Insights and Enterprise Scaling in Practice

CIOs who have scaled LeanIX successfully noted several major lessons. They typically start by developing a clean, accurate inventory of their applications and systems, and are prudent enough to link each application to the associated business processes captured in Signavio. In doing so, they have made a living model of how their organization works. They are then able to use LeanIX dashboards over time to track and measure their technical debt, risk exposure, and usage of the systems. This also provides them with visibility to sunset apps not being used and with some confidence in planning new ones.

CIOs also emphasized the importance of modularity and governance. They recommended breaking down monolithic systems into smaller services that are API-driven and do not impact the architecture when they change a process. WalkMe brings this full circle by monitoring user actions and providing in-app nudges where adoption is falling short. All of this feedback gives CIOs the ability to dynamically tune the processes and systems continuously.

The strong takeaways from these leaders include:

• Starting with clean data will pay off big, dirty data will undo scaling efforts.
• Adoption is not optional it is a part of overall success;
• Show metrics to stakeholders for accountability;

These items change LeanIX from an inventory application to a change entertainment for their organization.

Key Lessons for CIOs Looking to Transform at Scale

North American CIOs emphasize that transformation at scale succeeds when process insights, architecture governance, and user adoption are thought of in a unified way. Signavio, LeanIX, and WalkMe can support this in practice, but only if leaders create external accountability through discipline.

The messages to take home:

1. Executive sponsorship matters: Without top-level sponsorship, no implementation in the public or private sector loses momentum.
2. Data quality drives trust: Quality and accurate process maps and system inventory must be kept up to date.
3. User-centered design is essential: WalkMe’s guidance is only valid if they are how people actually work.
4. Iterative scaling is much better than big bang rollouts: Just start with a few selected processes and expand when you get results.

CIOs report that as a bonus, this model not only lowered costs, but also improved quality and speed of change efforts. The teams were no longer guessing at weeding out any processes across systems, and whether employees were following a new workflow, it all became clear.

The synchronized platforms of the aforementioned three solutions in unison enabled an experience for transformational capability forever after not the implementation rollout as the previous deliverable. In summary these investments allow companies to respond more quickly to shifts in the marketplace and customer needs.

What This Really Means for Enterprise Leaders

Transformation at scale is about much more than buying technology; it’s about orchestrating processes, systems, and people to make change stick. North American CIOs confirm that when you combine Signavio enterprise scaled, LeanIX enterprise scaled, and WalkMe enterprise adoption together, you have a continuous improvement loop. The processes will be redesigned in Signavio, the supporting systems are optimized in LeanIX, and employees are guided through changes by WalkMe.

It’s this approach that delivers measurable results:

• Faster cycle time and fewer mistakes.
• Reduced application/sprawl lower operating costs.
• Increased employee confidence and a smoother onboarding experience.

The real takeaway is that visibility, governance, and adoption are all intertwined. When you think of them as one discipline, enterprises are able to change faster and scale improvements, as well as sustain them. For enterprise leaders conducting their next transformation, the outcome of these CIOs provides the established road map: use integrated tools, develop clean data, and prioritize adoption as a first-class process.

Conclusion

An increasing tendency among CIOs of companies in North America is to treat Signavio, LeanIX, and WalkMe, not as individual platforms but as a collective ‘operating model’ to manage and support transformation. The integration of the three tools allows a process bottleneck to show up in Signavio and, represent a trigger for an architecture review in LeanIX, and WalkMe provides insights to leaders to see the gaps in user adoption based on information surrounding user behavior.

This creates a closed loop for leaders to make informed real-time evidence-based decisions, rather than assumptions, which leads to a faster, and more predictable way of driving enterprise-wide change.