E-Commerce Virtual Assistant
A virtual assistant service is essentially a service provided by a remote location worker to your company. India is a country which has a large English speaking and educated population. Apart from that Indian virtual assistants are well versed in the Western style of working. Hence, hiring a virtual assistant from India has proven beneficial for businesses.
According to an estimate, businesses typically observe 40 percent of cost savings by hiring a virtual assistant.
India has been traditionally associated with data entry outsourcing services, but with the advent of technology, many Western companies are taking advantage of a highly skilled workforce of India by availing the virtual assistant services provided by Indian companies.
Business Process Xperts (BPX) has quickly gained a reputation amongst the e-commerce industry by providing state of the art virtual assistant services
We at BPX provide the following e-commerce virtual assistant services
- Providing post-purchase support to the customer
- Handling shipping
- Making purchase orders
- Handling the social media accounts of your company
- Entering new products and deleting the old ones from your e-commerce Store
- Answering the queries and comments of customers online on your website
- Optimizing the product listing
- Editing images of your products to make them look more desirable
- Customer returns accounting
Apart from the above-mentioned services our virtual assistants have been trained to provide virtually any service that your e-commerce business demands.
One of the major benefits of hiring a virtual assistant is that your virtual assistant is not entitled to sick leaves or any other leaves for that matter. Virtual assistants proficient in their jobs and are trained well-to-do their jobs efficiently.
Hiring a professional process consultant like BPX who is providing virtual assistant services in India since past 07 years will ensure that your work does not suffer even if one virtual assistant is absent as we have an entire dedicated team of virtual assistants ready at your service.
BPX has got extensive experience in the space of e-commerce outsourcing. We have provided the complete set of e-Commerce outsourcing services to our reputed clients.
We are one of the pioneering companies in the e-commerce consulting space who have designed and implemented SOP’s (Standard Operating Procedures) or Process Manuals for various business processes. In the process of building and implementing these SOP’s, we have gained invaluable knowledge about the inner workings of a business. If you already have an SOP or Process Manuals in place we shall review it and ensure that the SOP fulfils its purpose in an efficient manner. We have transferred the same knowledge to our virtual assistants making them competent enough to handle your business effectively.
At BPX we believe in training and constantly retraining our virtual assistants so that they always remain ahead of the curve, providing your business much needed leverage over the competition.
Having worked with multinational brands like Raymond, Aditya Birla Grasim and funded startups we understand that there is no one size fits all solution in the e-Commerce space. Hence we have trained our e-commerce virtual assistants to think on their feet and customize solutions according to the requirements of the client.
Apart from providing e-commerce virtual assistant services, we at BPX provide a complete bouquet of e-commerce outsourcing services in which we manage your entire e-commerce business on your behalf. This leaves you ample amount of time to focus on growing your business.
We at BPX firmly believe that true success in any E-Commerce business can be achieved only when the end-user i.e. your customer is delighted. Hence all our efforts are centred around providing value to the “end-user” i.e. your customers.
Thus working with BPX you get the benefit of availing state-of-the-art process consulting and outsourcing services under one roof, to reduce cost and increase efficiency.