About Us
Business Process Xperts (BPX) operates as an independently managed brand under Mind-A-Mend, which serves as the parent entity providing strategic direction, governance, and technology infrastructure across the group. While BPX delivers its own specialised solutions, it is part of the Mind-A-Mend ecosystem of smart technology and process-governance services.
Mind-A-Mend is a technology company serving governments and large infrastructure operators with systems designed to bring order, efficiency, and governance to complex environments.
We focus on creating structured, well-managed, and intelligently monitored spaces where organisations can operate with clarity, consistency, and control.
Our core capability is the deployment of integrated smart-sensor ecosystems connected to unified, real-time monitoring dashboards. These solutions give institutions complete visibility across public buildings, campuses, industrial facilities, and civic infrastructure. With a portfolio spanning smoke and vape detection, occupancy tracking, magnetic door monitoring, water leakage sensing, level sensing, indoor air quality monitoring, and energy-efficient HVAC and lighting controls, we enable safer, more efficient, and fully governed operational environments.
Building on this foundation, we integrate AI Vision platforms that elevate traditional CCTV networks into intelligent surveillance systems capable of identifying anomalies, unsafe behaviour, intrusions, and non-compliance in real time. This strengthens situational awareness and enhances organisational oversight across large infrastructure spaces.
As licensed SAP Signavio implementation partners, we help institutions establish enterprise-grade process architecture and governance frameworks—ensuring workflows, approvals, and operations function with transparency, accountability, and discipline.
Our consulting arm drives organisational excellence, delivering SOPs and structured process frameworks that create consistency, reduce operational variance, and ensure every function operates in alignment with defined standards and governance models.
Leadership
Nikhil Agarwal
Chief Operations Officer
A calm & composed personality! He has accomplished his MBA (International Business & Finance) from United Kingdom. “SOP” as a service was his brain child. His studies gave us the confidence of developing SOPs & since then he has mastered the art. His patience and perseverance help us deal with the most complicated operations and his positive attitude gives us the far-sightedness. In all, technically challenging enough to make YRC the first choice for our “SOP Designing” services.
Dr. Rupal Shah Agarwal
Chief Strategy Officer
She is the one with a magnetic charisma inspiring devotion in others. She is a proud homeopath by qualification. Being people’s person, she has always loved understanding the psychology & behaviors of individuals around her. Being quick & confident, she has the pace to drive everybody in the organization. Her “Everything is possible” attitude helps the organization achieve the impossible. With her straightforward approach, she aims towards augmenting the organizational growth.
Our Businesses
BPX Values
BPX Culture
