Business Process Automation Methodology

Evaluate

Understand As-Is Process Flow and designs To-Be Process Flow for every process in the organization

PROCESS THE DATA

Fetching of data from Data points (both physical as well as digital)
Understanding current business processes across the organization
Identifying problems
Devising Solutions
Developing To-Be Process Flow based on SOP’s

Define

Developing To-Be Process Flow based on evaluation and data inputs received. BPX team ensure the objective of the process is being achieved and efficiency is increased.

Following key parameters are mapped for “every activity” while developing SOPs:

Trigger. Stakeholders Involved, Timelines for every activity, Templates, efficiency KPIs

Implement

Designing processes doesn’t solve anything unless they’re efficiently implemented. Most business processes are drafted articulately but are never implemented because of practical business issues. To ensure optimum implementation, YRC develops roadmap for implementing designed processes.
This solves the problem of, “How to do”.

Validate

Business Process Validation (BPV) is a step to verify the designed processes end-to-end. Processes are checked step-by-step to confirm that all the business rules are working accurately

Validation checks the following :

Degree of implementation
Deviation in procedures
Loophole in the checkpoints
Defaults in procedures
Timeliness and accuracy
Reporting flaws

Review

Reviewing is the most important and most ignored step of implementation. Reviewing tracks the progress of processes within the organization

BPM Review Process

Performance monitoring across Organizational Structure (OS)
Mapping the organization’s progress with organization’s mission
Measure performance against Globally Competitive Criteria (GCC)
Providing Critical Success Factors (CSFs): Identifying drivers where organizations must perform well for growth and profitability.

Improve

The surest way to get the processes accurate is to constantly improvise them. Setting right incentives and rewarding at the right time are critical for the success of the organization. BPM automates the designing of process, monitoring of performance and rewarding the team.